Public Bank Berhad is one of the most formidable banks in Malaysia. It is the fifth largest company in Malaysia by billions of market capitalization. The Founder and Chairman of Public Bank is Tan Sri Dato’ Sri Dr. Teh Hong Piow. It has strong corporate governance and a corporate culture which are committed to excellence. Under the corporate banking services, Public Bank is a market leader in consumer banking and retail commercial lending to SMEs in Malaysia.
Establishment of Public Bank’s website has given more convenience to internet users. Public bank’s website at http://www.phebank.com.my/ provides a wide range of information about the company such as corporate information, Board of Directors, senior management, corporate mission, corporate structure and product and services. The provision is actually assisting the users such as potential investors to have a better understanding of the company.
In addition, the provision of the website of Public Bank has rendered significant impacts on customers. Customers can actually get updated by surfing the website. Customers can also search the information such as financing loan, interest charges and the current promotions.
Other than that, customers can utilize their e-banking services. Customers are given opportunity to check their saving balances and credit card debts through the website. Furthermore, customers are allowed to settle their debts or make payments through the website by just using the password.